The breakfast options were diverse and satisfying, especially when they served cheese omelets. The pool was well-maintained and a great place to relax after a long day of work. Additionally, the location of the hotel was convenient, with easy access to the airport and nearby rental car return.

There were some issues with the cleanliness of the rooms. Towel changes and trash pick-up were not always done, even when we were away for most of the day.

The room was spacious and very clean. The bed was comfortable and had enough pillows for a good night's sleep. The hotel was conveniently located near the airport, making it easy to catch my flight. Another advantage was the Wi-Fi, which worked well and had USB charging ports.

The breakfast was lacking in options. While there were sausage gravy and bacon, there was no sausage available.

The location was perfect for exploring this area, as it was close to Maryville, Alcoa, and Knoxville. The hotel staff was friendly and helpful. The pool was great, and my room was clean and comfortable. The pillows were unbelievably soft!

There was nothing I didn't like.

Clean, with tricky lights but good. Shades provided dark room. Comfortable bed and sheets. Helpful night check person, especially for exhausted travelers. Fine breakfast, especially cheese omelet days. Close to airport. 😊

We had a fantastic stay at this hotel. The location was perfect for exploring the nearby areas of Townsend, Maryville, and Knoxville. It was easy to find and conveniently close to I-40, making it simple to navigate through the area. The hotel facilities were impeccable, with a clean and inviting pool and a comfortable room. The breakfast offered a delicious and plentiful spread, and the staff was friendly and helpful. We especially loved the super soft pillows that made our sleep even more enjoyable.

Don't have any issues at all.

The room was impeccably clean and comfortable, ensuring a restful sleep. I was impressed by the staff's friendliness and their quick response when I made a mess in the room. The selection of microwavable food, snacks, drinks, and medicine was extremely helpful, especially when my fiancé fell ill. The hotel's location was also convenient, with easy access to the airport and nearby areas. I highly recommend this hotel for its cleanliness, friendly staff, and thoughtful amenities.

I had a fantastic stay at this hotel. The room was very clean, which is my most significant requirement. The staff was really friendly and accommodating. I made a mess in the room and called to let them know, and they assured me it would be taken care of. The room was super comfy, and I loved having my own thermostat to control the temperature. The selection of microwavable food, snacks, drinks, and even medicine was really helpful, especially when my fiancé got sick during our stay. The location was about half an hour from the national park, so it was convenient for us to visit. the cleanliness, helpful staff, comfortable room, and great selection of items made my stay enjoyable.

Nothing, all excellent.

As longer-term business travelers, we loved the clean and comfortable rooms, friendly staff, and the ability to control the room temperature with our own thermostat. The selection of microwavable food, snacks, drinks, and medicine was also a great convenience.

Felt truly looked after, no complaints.

We had a last-minute flight cancellation and needed a nearby place to stay. Holiday Inn Express was a perfect choice, just one mile from the airport. The hotel provided a free shuttle service to and from the airport, and the staff was friendly and accommodating. The room itself was comfortable and clean, equipped with a microwave and fridge, which we always appreciate. Despite some noise from the lobby and neighboring rooms, our stay was pleasant overall. It is worth noting that during University of Tennessee football season, the hotel tends to be popular among fans. Despite a minor inconvenience with the hot water in the shower, we found our stay at Holiday Inn Express to be a convenient and comfortable choice near the airport.

The entire hotel was impeccably clean, and the recently updated decor added a nice touch. The rooms were exceptionally clean and comfortable. We were also impressed with the breakfast options; they were delicious and satisfying. The pool provided a refreshing break during our stay. One specific highlight was the exceptional service we received from Karen during check-in. She was energetic and went above and beyond to ensure we had a great experience. we had a wonderful stay and would definitely book this hotel again!

For the price we paid, the value was exceptional. The room was spotless, cozy, and we had full control over the temperature. The staff went above and beyond to make us feel welcome and comfortable throughout our stay.

The morning meal could have been improved by ensuring that there were always enough coffee cups available at the breakfast counter.

Friendly staff, quick response, delicious breakfasts, clean pool, comfortable room with microwave and fridge.

For us it was ideal.

I had a great stay at the Holiday Inn Express in Alcoa. The room was spacious and very clean, and the bed was comfortable. The hotel is conveniently located near the airport, making it easy to catch an early morning flight. The staff was friendly and accommodating, allowing me to have a late check-out when I fell ill. Despite a few minor issues, like the bathroom needing a more thorough cleaning and the gym equipment being outdated, I still enjoyed my stay. The breakfast was decent, although some items were not available and the service could have been better. I would recommend this hotel for its excellent location, clean rooms, and helpful staff.

I got great value for the money I spent at this hotel. The room was spacious, clean, and very comfortable. The staff was friendly and went above and beyond to make sure I had a pleasant stay.

Hotel breakfast could be improved with better timing and options.

Stayed on ground floor with easy access to parking lot. Clean room with comfortable bed. Convenient for loading luggage and coming and going.

Felt like it was our own home, no reason to complain.