Great location, close to funeral home, grocery stores, and plenty of restaurants. Sandra at the front desk was friendly and helpful. Grab and go breakfast was delicious with plenty of food.

Felt right at home instantly, no complaints whatsoever.

This hotel was perfect for us as guests with children. The free shuttle service to the airport was convenient for our early morning flight. The staff were friendly and helpful, assisting us with everything we needed. The hotel had a nice breakfast spread and provided information on ordering room service. The comfortable beds and lovely bathroom made our stay enjoyable.

Felt at home immediately, no complaints at all.

Positive paragraph: The front desk staff was friendly and helpful. The grab and go breakfast was delicious with plenty of options. The location was convenient, close to funeral home, grocery stores, and restaurants. The blankets were soft and comfortable, and there was free parking available.

Negative paragraph: Can't fault the property in any way.

As longer-term business travelers, we appreciated the professional and courteous staff who were always willing to help us during our stay. The beds were comfortable, ensuring a good night's sleep for us.

We felt truly looked after at the hotel, with no complaints.

For my recent stay in Brook Park, this hotel was perfect for my purpose of being close to Cleveland Airport. They provided a free shuttle for my early morning flight, which was incredibly convenient. The staff were lovely and helped me with everything I needed, including providing information on ordering food to my room and the shuttle schedule. The breakfast was nice and the beds were comfortable. I also appreciated the free parking and the fact that the pool was open late, even though I didn't get a chance to use it.

Based on my experience, I can definitely recommend this hotel.

I stayed at Holiday Inn Express for a quick trip to Cleveland airport. The hotel was brand new and impeccably clean, with a helpful front desk staff. They offered a convenient free shuttle to the airport and had information on ordering food to the room. The comfortable bed and lovely bathroom made for a pleasant stay.

Would recommend this hotel.

The breakfast was delicious and abundant, friendly and helpful staff, excellent location for our needs, convenient free shuttle service, comfortable beds, lovely bathroom.

Almost perfect.

The hotel provided a free shuttle service to the airport, making it convenient for early morning flights. The staff were friendly and helpful, offering assistance with various needs. The breakfast offered delicious and nutritious options. The pool was open late for guests to enjoy. The hotel provided information on ordering food to the room. The staff also helped with shuttle schedules to the airport. The beds were comfortable and the bathrooms were lovely.

Felt right at home, no complaints at all.

The value for money at Holiday Inn Express was excellent, and the room was clean and comfortable. The location was convenient, especially with the free shuttle to the airport. The staff was friendly and helpful, providing great service.

The breakfast could use some improvement, with a wider variety of options.

Helpful staff. Great breakfast choice. Secure hotel with key card access. Clean property with good location. Excellent price. Soft and nice blankets. Free parking. Average exercise room

No complaints

The staff were professional, courteous, and went out of their way to help us as business guests. The breakfast provided was delicious and offered nutritious options. The beds were comfortable, ensuring a good night's sleep.

Felt like family, no reason to complain.

I gotta say, I got some serious bang for my buck at this place. The room was clean and cozy, and the value was top-notch. Plus, the location couldn't have been better for the sad occasion of a family funeral - close to everything we needed, from the funeral home to grocery stores and plenty of restaurants. The staff, especially Sandra at the front desk, was super friendly and helpful too.

While the breakfast selection had a decent variety, I do wish there were more options to choose from. Just a little more variety would have been nice.

Loved the Suite and Spacious Bathroom!

One of the downsides was finding places to eat that were close by. It seemed like there weren't many dining options in the area.

Convenient location near Cleveland airport. Free shuttle service to the airport. Helpful and friendly staff. Nice breakfast options. Comfortable beds and lovely bathroom

Noisy neighbors disrupted sleep. Limited breakfast choices.

Friendly and helpful front desk staff. Delicious grab and go breakfast with ample food. Excellent location for accessing funeral homes, grocery stores, and restaurants. Clean property with affordable prices.