We were thrilled with our stay here! The hotel is conveniently located in a bustling area with plenty of great restaurants and shops to explore right on its doorstep. The staff were incredibly welcoming and ready to help with any requests. We really appreciated the premier customer service we received.

Although some of the hotel amenities were affected due to the current situation, the great service more than made up for it. We loved the beautiful garden area and the indoor swimming pool was perfect for a refreshing dip.

Friendly and accommodating staff made our stay enjoyable. The front desk arranged for us to stay in the same room when we needed to add an extra night. The room was comfortable and recently renovated. Convenient location near restaurants and shopping. I highly recommend this hotel.

Perfect location, great room decor, high quality towels, complementary chocolate chip cookies, friendly staff.

Nothing negative to say.

I had a great stay at a hotel in Novi. The location was very nice and quiet, despite there being a group of motorcyclists. The room I stayed in was spacious and clean. What made my experience even better was the exceptional service from Aaron at the front desk. I arrived earlier than expected, but Aaron was kind enough to let me wait in the front area until a room was ready. He even approached me just ten minutes later with a clean room key while I was enjoying my lunch. His professionalism was truly outstanding. The hotel was also conveniently close to various restaurants and amenities.

Almost perfect! 😊

The staff was friendly and always willing to help with any queries. The location was perfect, close to the main attractions but in a quieter area. The proximity to the mall and local restaurants was very convenient. The breakfast buffet was well-stocked and had a variety of options. The room was clean and comfortable, with a large lighted mirror and high water pressure in the shower.

One thing to improve could be better planning for unexpected events such as snowstorms.

Conveniently located near restaurants and shops. Friendly and welcoming staff. Comfortable and well-decorated rooms with quality amenities. Clean and sterile environment. Great customer service and attention to detail.

One of the best hotels we have ever stayed at! Immaculate and modern with a professional and kind staff. The location is a real bonus, situated in a serene area but just steps away from great stores and restaurants. The breakfast buffet was fantastic and the restaurant menu had outstanding options at a great value. The rooms were perfect with comfy beds and a great selection of TV channels.

The heating system in the room was very loud and not consistent. It would have been nice to have the option to open a window for some fresh air.

I recently stayed at a beautiful hotel in a great location. The Doubletree By Hilton in Novi was a lovely place to stay. The staff was friendly and always ready to assist with a smile. Plus, they provided delicious cookies that we wished we could have taken home!

Nothing to complain about at all! 😊

I had a truly enjoyable stay at this place! The room was spacious and clean, and I loved the updates they've made. It was located in a really great area, within walking distance of many good restaurants. The staff here are welcoming and ready to solve all my problems and help me with any request. They really made me feel taken care of. And let me tell you, the customer service here is top-notch.

I highly recommend this hotel to everyone.

I got great value for my money at Doubletree By Hilton. The room was spacious and clean, and the hotel's location was perfect for my needs. The staff treated me with utmost friendliness and were always ready to assist.

The breakfast experience could have been better.

We loved our stay at this hotel! The best aspects were the cleanliness , the hotel facilities , the location , and the staff. Everything great!

Spacious and clean room, energy-conserving options, responsive staff, delicious cookies, non-rushed checkout, convenient location to shopping.

We had a fantastic stay at this hotel! The rooms were nice and clean, and the property was big and quiet. The hotel's location was a major plus, as it was very close to restaurants and shopping. The staff were friendly and ready to assist whenever we needed something. They had smiling faces, which was especially helpful for weary travelers like us. We also enjoyed the delicious cookies they provided, although we wished we could have had more for our trip home. The breakfast was excellent, with a variety of choices and high-quality items. The bar had a cozy atmosphere, and the drinks were strong, making for a cool night. we loved the vibe of this hotel and never wanted to leave our comfortable room.

Could not be improved in any way.

Amazing staff, perfect location, beautiful room decor, high quality amenities, delicious complementary cookies.

No complaints.

Great location, close to restaurants and shopping. Clean rooms, with attention to detail. Friendly and helpful staff. Cozy bar and restaurant. Excellent fitness room.