Ultra clean and fresh, great breakfast, excellent staff, convenient location.

Nothing, all was good.

Clean room, great view, friendly staff, delicious breakfast, convenient location near major attractions and tram station.

Perfect location for sightseeing, everything is within easy walking distance. The staff is friendly and helpful, and the rooms are clean and comfortable. Breakfast is satisfactory, and the restaurant offers a good variety of dishes. a cozy and convenient place to stay in the heart of the city. 👌

The hotel is centrally located, within walking distance of Hagia Sophia and the Blue Mosque. Friendly and helpful staff, and rooms are equipped with AC and heaters. Great breakfast spread and a lively atmosphere in the surrounding area.

Felt like VIPs, with staff going above and beyond to meet our needs.

The room service was quick and efficient. They promptly addressed any issues we had during our stay, such as a malfunctioning TV remote. The staff was courteous and helpful, providing us with assistance whenever we needed it. The location of the hotel was great, with attractions like Hagia Sofia just a short walk away and a tram station nearby for easy transportation.

The hotel decor was outdated and could use some upgrading to enhance the overall ambiance. The breakfast options were limited and lacked variety, making it a monotonous experience.

Superb location near all attractions, tram station closeby. Vibrant area with shops and eateries. Attentive staff, clean modern bathrooms. Well-equipped small rooms, fast lift, fast WiFi. Delicious daily changing breakfast choices, complimentary chocolates. Couldn't ask for a better tourist location.

Best hotel ever. Perfect service. Friendly staff. Clean and comfortable room. Excellent breakfast. Convenient location. Helpful suggestions. Efficient room service.

It was all superb.

We received excellent service from the staff, especially from Irfan who went above and beyond to help us with our sightseeing plans and even assisted us in obtaining a metro card. The hotel is conveniently located near the palace, metro station, and various shops and restaurants. The room we stayed in was spacious and clean, and the breakfast provided was satisfying. Despite a few minor drawbacks, overall I would highly recommend this hotel.

I had a fantastic stay at this hotel! The location couldn't have been more perfect, right in the heart of the city. It was incredibly convenient to have all major monuments and museums within walking distance. Not to mention, there was a great shopping area just a kilometer away. The service was top-notch, with 24-hour room service and a friendly staff who went above and beyond to accommodate my family. The rooms were spacious and well-appointed, with all the amenities I needed for a comfortable stay. I especially appreciated the in-room safe and mini-bar. The breakfast buffet was delicious and the restaurant staff provided excellent customer service. I was extremely satisfied with my experience at this hotel.

I highly recommend this hotel for families. The staff was so welcoming and helpful, it felt like a home away from home.

Great location, helpful receptionists, clean rooms, good breakfast, excellent staff.

Nothing for me.

The hotel is in a prime location, making it easy to explore all the main attractions and interesting areas. It is conveniently situated near the tram, allowing for easy transportation. Additionally, it is surrounded by the main sights of the city, all within a short walking distance.

There were some concerns with the attitude of the front counter staff and the lack of attention to complaints.

Great location, close to public transport and attractions. Clean and spacious rooms. Helpful and friendly staff.

Could be cleaner, unpleasant smell in the bathroom. Average breakfast.

I had an excellent stay at Best Western Empire Palace in Istanbul. The friendly and helpful staff went above and beyond to make my trip special, even accompanying me to a local chemist for translation assistance. The location was perfect, with easy walking access to all the main sites and attractions. The hotel also booked a fantastic half-day trip for me to explore further afield. The range of food available in the evenings was impressive and reasonably priced. I highly recommend this hotel for a memorable stay in Istanbul.

I had a fantastic stay at this hotel. The location was the best - close to most tourist attractions and just a short walk to all major sites. The hotel facilities were excellent, especially the spa services which included a Turkish bath, sauna, and massage. The staff was incredibly friendly and provided outstanding service. Additionally, the breakfast was delicious and the hotel restaurant served delicious dinner options.

Liked everything.

The cleanliness of the rooms was excellent, and the hotel facilities were great. The location was perfect, with many important attractions within short walking distance. There were also plenty of great restaurants nearby. The staff at the reception desk, especially Mr Suleyman, were friendly and helpful. The breakfast had a wide variety of options and was delicious. we were really impressed with everything about this hotel.

Absolutely nothing to say about dislikes.