Great location in old town. Friendly and helpful staff. Tasty breakfast with good selection. Clean rooms with all necessary amenities. Small but secure parking.

The hotel is located in the heart of the city, close to all the main attractions. The staff is welcoming and helpful. The room and bathroom are clean and spacious. The breakfast is rich and of high quality. The hotel has a fitness center and a spa.

Felt very relaxed, no complaints.

The staff was friendly and helpful throughout our stay. The location was perfect for exploring the historic streets of the city center. The beds were comfortable and provided a good night's sleep. Additionally, the nearby restaurants, Pescalino and La-Di-Da, offered excellent quality meals.

While the staff was not rude, they lacked a sense of warmth and dedication to the service. The room lacked charm and decoration, giving it a bland and uninspiring feel.

Central location, convenient for walking and public transportation. Helpful staff, allowed us to store bags and use facilities after check-out. Clean, well-equipped rooms. Good breakfast with attentive restaurant staff.

We had a fantastic stay at Best Western in Genoa. The location was perfect, with easy access to the Port and the city's main attractions. The room was spacious and comfortable, and the bed provided a great night's sleep. We also appreciated the coffee and tea facilities in the room. The hotel staff were friendly and helpful, and the housekeeping service was excellent. The breakfast spread was delicious and served with a smile. we had a wonderful experience and would definitely recommend this hotel for your stay in Genoa.

I loved my stay at Best Western Plus City Hotel! The value for money was great and the room was well-equipped and beautifully decorated. The location was perfect, within walking distance to shops, sights, and restaurants. The staff were incredibly helpful and friendly, making me feel welcome throughout my stay.

One small thing that could have made the breakfast better is to have more variety in the choices.

Friendly staff, perfect location for exploring old city center. Comfy beds, excellent nearby restaurants. Quiet location in middle of city. Good valet parking. Standard breakfast, but tasty. Convenient tea-making facilities in room. Safe area with lots of dining options. Fitness center and spa available. Great view over city roofs.

Great Location: The hotel is conveniently located near the main square and harbor, making it easy to explore the city on foot. Everything was within walking distance, which was a huge plus.

Room Size: The room we stayed in was extremely small and cramped. It felt claustrophobic and uncomfortable.

The hotel is centrally located, just off Via Roma where the designer shops are located, and in the center of the major attractions. The staff were friendly and accommodating, providing helpful information. The cleanliness of the rooms was exceptional and the breakfast offered a wide variety of both hot and cold options.

Didn't dislike anything about the property.

Great breakfast buffet, fair price. Friendly staff, extra coffees and cappuccinos. Dining room available at night for playing cards, free cake and coffee. Perfect location, close to city center. Good communication and response from reception. Good mattress, slept well. Lots of breakfast choices, good quality food. Wide and comfy beds with good pillows. Very helpful reception staff, ordering taxis and providing info. Tea available in the room.

Can't think of anything.

We really enjoyed our stay at this luxurious hotel. The location was superb, right in the heart of the city and close to all the attractions. It was so convenient for sightseeing, as we were able to walk everywhere and didn't need to rely on public transportation. The staff at this place were exceptional, providing us with top-notch service. They were always helpful and went above and beyond to ensure our comfort. We were impressed by their attention to detail, such as having hand sanitizer available throughout the hotel and even a temperature camera at the front desk.

Honestly, we couldn't find any faults with this venue. We highly recommend it to anyone looking for a comfortable and convenient stay in the city.

The room was lovely, comfortable, and clean. The terrace provided a lovely view. The public parking recommended was safe and spacious. The location was superb. The breakfast selection was excellent, and the staff was friendly and accommodating. The restaurant in the hotel was exceptional, with knowledgeable and friendly waitstaff. The woman in charge of breakfast even packed us a to-go bag when we had to leave early.

Felt great, nothing to complain about.

I recently stayed at a hotel in the center of town and had a wonderful experience. The location was excellent, making it easy to walk everywhere and explore the city. The hotel staff were very helpful and stored our extra luggage when we went to Cinque Terre. They even arranged a taxi for us when we needed to go to the ferry terminal. The breakfast at the hotel catered to all tastes and the in-house restaurant served delicious Ligurian cuisine. I would definitely recommend this hotel to anyone looking for a great stay in the city.

Absolutely nothing! 😊

The hotel's location was perfect, situated in a quiet neighborhood yet close to the city center. The staff provided excellent communication and assistance, even arranging for taxis when needed. The mattress was incredibly comfortable, ensuring a great night's sleep. Additionally, the breakfast offered a good variety and the food was fresh.

Nothing, all was good.

Good breakfast, WiFi & location. Expensive parking but expected in old town. Walkable to sights, quiet & clean.