Comfortable beds, friendly staff, great pool view, and spacious rooms. Enjoyed the tasty food in the restaurant, and the working desk was perfectly designed. Appreciated the staff's efforts in maintaining proper hygiene and accommodating outside food orders.

The room was humongous and I got a free upgrade to a higher floor. Cleanliness was top quality and room service was prompt. The valet service was great and courteous. The staff was warm and welcoming, especially Mr. Kulbir who helped me pack a special package without any damage. The hotel was very accommodating in terms of food ordered from outside restaurants. The rooms were well-maintained despite the current situation. Kudos to the team for that.

Felt quite safe, no complaints.

The service at The Westin was impeccable. The staff quickly assisted me when my room key didn't work, and I was escorted to my room. The modern room was spotless, and the gym had plenty of equipment. I'd recommend this hotel.

Had an awesome stay, lovely hospitality. Staff sorted initial room concerns. Quality & variety of food during buffets pretty good. Convenient location. Liked the gym. Decent room sizes.

Don't have any issues at all.

Wonderful Customer Service

During my recent stay at the Westin, I was truly amazed by the level of customer service provided. From the moment I arrived, the staff went above and beyond to ensure that my stay was comfortable and memorable. The team at the Lounge, headed by Mr. Satvinder Tomar, were especially exceptional, taking great care of every guest. I also want to give a shoutout to Pooja and her team at Seasonal Tastes for their impeccable service during breakfast, and a special thanks to Raj at the restaurant for his extraordinary service.

The hotel stay was simply wonderful! The front staff was so nice and gentle, making check-in a breeze. The room they gave us was spacious and upgraded, perfect for my family. The executive lounge was a paradise in the evening, with incredibly humble and attentive staff. They treated us so specially, making our stay amazing. The breakfast was tasty and the location was great. Plus, they even offered a New Balance service, so you could buy or rent gym gear on the go!

The service at the pool was not up to par. However, when I reported it on check out, the manager personally apologized and gave me a 20% discount on my stay.

We had a fantastic stay at The Westin Gurgaon New Delhi. The club lounge access, rooftop Indian restaurant, and excellent food were highlights. The breakfast, room, and bed were all great. The service, especially from Yogesh and Priya, was exceptional. The location was excellent and the property well-maintained.

Everything great.

This hotel is true to its luxury and exclusive amenities. The Spa & wellness centre is a must-try, with its top-notch massage and facial services. The indoor swimming pool is certainly one of the highlights, providing a calm and relaxing atmosphere. The sauna and steam room also live up to their reputation, providing a rejuvenating experience.

The only minor issue I encountered was with the in-room breakfast service. The order took longer than expected, but the staff was quick to apologize and rectify the issue.

I recently stayed at a hotel in the center of Gurgaon and it was an exceptional experience. The location was perfect, with easy access to the airport and surrounded by various restaurants and shopping options. The hotel also had an outstanding Japanese restaurant, where the chef prepared authentic Japanese cuisine using ingredients flown in from Japan. The room was spacious and comfortable, with a well-maintained bathroom. The service provided by the staff was impeccable, as they went above and beyond to ensure a pleasant stay. The breakfast offered a wide variety of options and was well-managed, even with a large number of guests. the hotel provided a delightful experience.

The hotel lacked soundproofing, which caused disturbances due to noise from other guests.

The staff was caring and compassionate, going out of their way to make my stay comfortable. The manager and front desk staff were especially helpful. The spacious rooms were well-maintained, and the hotel allowed outside food orders. Access to the club lounge and rooftop Indian restaurant were great amenities. The breakfast buffet was extensive, and the pool and fitness facilities were impressive. I will definitely return when in Delhi.

During our city break, we had a fantastic experience at this property. The rooms were spacious, offering a comfortable and relaxing stay. Moreover, the amenities provided were modern and top-notch. We especially loved the lovely bathtub that our 8-year-old son enjoyed.

We did have a few issues during our stay. The bedsheets were not changed, and there were hair on both the bed and the bathtub.

We had a fantastic stay at this hotel. The location was convenient for us as it was near the airport and close to the event we were attending. The cleanliness of the hotel was impressive, and the staff were friendly and accommodating. The breakfast spread was delicious, and the hotel facilities were well-maintained.

Everything was spot on.

During my recent business trip, I had an amazing experience at this hotel. The staff was extremely polite and helpful. They offered me complimentary breakfast and high-speed Wi-Fi, which made my trip much more pleasant. The location was perfect for me, as it was close to my office and had easy access to public transportation. I also enjoyed the gym facilities, which helped me relax and stay active after a long day of work.

I did not have any negative experiences during my stay.

Proximity to the event we were attending was the key factor in choosing this hotel. The location of Westin in Gurgaon is superb. The room was excellent, with an amazing bed that you won't want to leave. The breakfast was outstanding, and the service throughout our stay was brilliant. I also loved the convenience of the New Balance service for buying or renting swimsuits and gym gear. a big thumbs up!

I highly recommend this hotel.

During my Christmas stay, I really liked the hotel's beautiful exterior and modern, clean interiors. The staff at the reception were very welcoming and made me feel at home. The location of the hotel was also convenient, with easy access to key attractions and amenities in the area. Additionally, I enjoyed the fantastic pool, spa, and gym facilities offered by the hotel.

There were a few aspects of my stay that left me disappointed. the room service was slow and unreliable.