I had a fantastic stay at Best Western in Bordeaux. The location was perfect, with easy access to the tram and plenty of cafes and restaurants nearby. The room was spacious and clean, with a comfortable bed and a modern bathroom. The fresh towels provided daily were a nice touch. The hotel had a charming mix of modern amenities in an old building, and the staircase was particularly beautiful. The staff were friendly and English-speaking, which made communication easy. I highly recommend this hotel for its excellent location and comfortable accommodations.

The concierge at Best Western was incredibly helpful during our stay. They provided us with excellent recommendations for dining and exploring Bordeaux. The convenient location made it easy for us to access cultural attractions and restaurants in the city. The hotel provided a sumptuous breakfast that exceeded our expectations. The service from the staff at the hotel was beyond anything we could have hoped for from a fine dining establishment. I highly recommend this hotel for a delightful stay in Bordeaux.

The hotel is situated on a quiet side street just off a bustling pedestrian area, making it an ideal location for exploring the city. It is conveniently close to major attractions, shops, bars, and restaurants, ensuring that there are plenty of options for entertainment and dining. The rooms are recently renovated and offer modern bathrooms. The staff is friendly and helpful, providing excellent service. The hotel also serves a delicious breakfast with a variety of hot and cold options.

The lift in the hotel was occasionally under maintenance or being used by cleaning staff, which caused inconvenience for guests needing to use it.

The staff were friendly and went out of their way to assist us during our romantic escape. They were always available and ready to help with any requests we had. The location of the hotel was also a major plus. It was situated in a quiet street, yet still close to all the tourist spots, making it easy for us to explore the city on foot. the cleanliness of the hotel was impeccable, making our stay comfortable and enjoyable.

There were a few aspects that we disliked about our stay. the size of the lift was quite small, especially when we had large bags.

As trekkers and a group of friends, we loved the convenient location, clean and comfortable rooms, and friendly staff. The hotel was close to shops, cafes, and restaurants, and just a short walk to Bordeaux's city center. The tram system was easily accessible, making it convenient to explore the city. The breakfast selection was superb, with high-quality options to start our day.

Felt at home, no complaints.

The staff, location, cleanliness, breakfast, and charm were all exceptional at this hotel in Bordeaux. Access to the tram system was convenient and the room was comfortable with AC.

Can't think of anything.

My Xmas experience was amazing at this hotel! The complementary Xmas treats and carol singing provided a warm welcome. The hotel's central location made it convenient for shopping and exploring the stunning architecture of the city. The cozy rooms were immaculately clean and the beds provided a comfortable sleep.

there was one receptionist who lacked professionalism and failed to take responsibility for the hotel's errors. Nonetheless, these issues did not spoil the overall amazing experience at this hotel.

Great location in the pedestrian area of the city center, with all amenities, including a 1 metre wide balcony, for a great price. Staff was helpful and breakfast included fresh squeezed orange juice.

All was perfect.

Great value for money with a well-designed room and a cozy atmosphere. The hotel's central location allowed us to explore Bordeaux easily, and the staff were friendly and helpful throughout our stay.

The morning meal could be improved by ensuring faster table clearance.

Quiet location near main attractions, with balcony, coffee/tea machine, mini bar. Rain shower in bathtub, good breakfast included. Free Wi-Fi, attentive staff. Felt like staying in a private apartment. Recommended for couples.

I recently stayed at a hotel in the heart of the main shopping area. The Best Western Grand Hotel Francais provided a comfortable and historic accommodation experience. The staff were efficient, friendly, and bilingual, making communication easy. The room was surprisingly spacious with comfortable beds. The hotel's location was excellent, with shops and a tram stop nearby. I highly recommend this hotel for its friendly staff, convenient location, and comfortable rooms.

Nothing could have been better! 😊

Excellent location, easily accessible by foot. Close to Bordeaux tourism office and central attractions. Warm welcome and helpful receptionist. Excellent service, went the extra mile. Extensive and delicious breakfast selection.

Nothing to mention.