We loved the cleanliness and the hotel facilities. The dorm rooms were well-designed and had convenient features like in-room showers and lockers near the beds. The bathrooms were posh and always clean, with hot water available. The location of the hotel was perfect, as it was close to the city's main highlights, such as the museums, Monserrate, and the meeting point for walking and bike tours. We felt safe and secure in La Candelaria neighborhood, where the hotel is situated. The staff were friendly and knowledgeable, providing us with helpful information about things to do and see in this city.

Everything was spot on.

Beds had curtains and offered privacy. Good breakfast.- Convenient location near museums and main square

Lack of atmosphere and difficulty in meeting new people. Inconsistent water temperature in the shower

Great location, comfy beds with privacy shades, helpful and friendly staff, solid breakfast, convenient facilities, separate showers for men and women.

No complaints.

Ambiance amazing. Staff super nice, friendly, helpful. Food quite good, serves late. Vast breakfast. Beds, rooms great. Always something happening, social hostel. Well-located. Excellent decor, vibe. Sinks perfect for filling bottles. Cool staff, especially Milton. Beautiful colonial old town. Cosy, relaxed interior. Great chill. Only 2 toilets , too few. great experience. Greetings from the "Brazilian guy" from Belgium. Well-located in La Candelaria. Nice, well-decorated youth hostel. Delicious buffet. Fast WiFi. Sympatic employees. Comfortable bed, very hot shower.

As a solo traveler, the staff at Masaya made me feel welcomed and informed. Mario at the reception was friendly, helpful, and competent. He gave great recommendations for places to eat and activities to do in Bogota. The beds provided privacy and the bunk bed stairs were not too high. The separated and clean bathrooms were a plus. The showers had warm water, which was important during cold nights in Bogota. The breakfast was continental with cereals, eggs, coffee, and fruits. the staff at Masaya made my stay superb.

Felt truly spoilt, nothing too much trouble.

Great location in La Candelaria. Nice private rooms with hot showers. Good breakfast with various options. Helpful and friendly staff

N/A

This hotel in La Candelaria is in a great location, with many cafés and restaurants nearby. It's also walking distance to several attractions. The rooms are spacious and clean, with comfortable beds and hot water in the ensuite bathrooms. The staff here are friendly and helpful, providing great service. The breakfast options are fantastic, with a variety of dishes and fresh fruits every day.

No major issues, everything was fine.

I had a wonderful stay at a hostel in the heart of a vibrant neighborhood. The location couldn't have been better, surrounded by colorful houses and cozy cafés. The hostel itself was charming and well-maintained. The staff was friendly and helpful, making sure I enjoyed my time there. The daily breakfast was delicious and filling, with a variety of options to choose from. The hostel also offered a range of activities, including free tours and fun events in the evenings. I had a great experience and would highly recommend this hostel for a pleasant stay.

I really enjoyed my stay in the hostel. The common areas were inviting and it was easy to meet fellow travelers. The breakfast spread was fantastic, with a variety of fresh fruits, coffee, eggs, and toast. the staff was friendly and helpful, making my experience even better. The location was also great, with easy access to bars and restaurants in the area.

They were small, dark, and lacked proper ventilation. The tiny window didn't open, making it stuffy inside.

The staff at this hostel were incredibly helpful, providing advice on restaurants, shops, and nearby tours. They even organized taxis for us. The hostel itself was nice, with a bar and restaurant on site. The dorms were spacious, with privacy curtains, and the bathrooms were clean with piping hot water. the hotel had a posh feeling and was great value for money.

Nothing not to like.

The location of the hotel was great, with easy access to the main attractions and a good walking area nearby. The breakfast offered a wide variety of delicious food, served buffet-style.

The staff at the hotel were not very helpful or friendly. When I asked about the possibility of a late check-out, I was immediately told I would need to pay for an extra night without even checking if the room was booked.

During my stay at Masaya, I had the pleasure of joining their free dance classes. It was an incredible experience and definitely one of the highlights of my trip. The hostel's three common rooms were the perfect size for fostering good conversation and meeting new people. Plus, the noise level was minimal, allowing for a peaceful night's sleep. Masaya is a beautiful, clean, and spacious hostel that I highly recommend.

The location of the hotel is perfect as it is really close to the main square in the historic district. The rooms are spacious and offer a great amount of privacy with curtains on the beds. The bathrooms are clean and the showers have warm water, which is important for cold nights. The staff is friendly and helpful, providing suggestions on places to eat and activities to do in the city.

The breakfast is quite pricey, especially considering the already expensive rates for the rooms.

I stayed at Masaya for a week and had a fantastic time. The staff was incredibly friendly and always willing to help. The hotel had a great atmosphere and there were always events going on to meet other travelers. The rooms were comfortable and clean, and I loved the added privacy of the curtains on the beds. The location was perfect, nestled in a charming historic neighborhood. a great experience!

Would definitely recommend this hotel.

Great value for money with comfortable rooms and clean bathrooms. The location in the old town is perfect and the staff are friendly and helpful.

The food for breakfast could be improved with more variety and freshness.